Garden PAC PRO Silence pool heat pump, grey casing with front fan

Garden PAC PRO Silence pool heat pump with dual air discharge

Model
Regular price€1.863,40
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Tax included. Shipping calculated at checkout.

  • 2 in stock
  • Backordered, shipping soon

At Q-TECH, we apply the same clear rules for everyone: the law protects you, and when applied correctly, it protects us as well. By processing your purchase, you accept our General Terms and Conditions of Sale. If you are purchasing as a consumer (B2C), nothing stated herein limits the rights granted to you by mandatory law (RDL 1/2007, TRLGDCU): the 3-year legal warranty of conformity and the right of withdrawal under the terms and with the exceptions legally provided, which are detailed below. References to "B2B" apply only to businesses and professionals.

Your guarantees

  • Rights intact: 14 days of withdrawal from receipt for most products—subject to the legal exceptions you will see below, such as goods made to your specifications—and a 3-year legal warranty of conformity, under the terms of the TRLGDCU.
  • Conformity with the description: we guarantee that the equipment will correspond to the published technical description and what one could reasonably expect from it (arts. 115 et seq. TRLGDCU). Images and videos are for guidance only: the manufacturer may supply a more recent revision of the product or introduce minor aesthetic, packaging, or firmware changes, without this constituting a lack of conformity as long as the described characteristics and performance are maintained.
  • Traceability that also protects you: we document the condition, serial number, and seal of each piece of equipment upon shipment, and we video-record the opening of returns; this is your proof of the condition in which the goods were delivered.

Responsible use and your part

  • If you are thinking of returning it, keep it as you received it: without installing or activating it, with its seals, accessories, and packaging intact. This is how to ensure a full refund, without deductions.
  • Handling that exceeds inspection reduces value: handling the equipment beyond what is necessary to verify its nature and operation may result in a real, assessed, and case-by-case justified deduction (art. 108.2 TRLGDCU), never a fixed percentage. In particular: activating or registering the serial number, linking it to a manufacturer's account or app, circulating water through hydraulic equipment, unsealing probes, or installing software or consumables. Initial inspection of the product does not lead to a deduction.
  • The same item must be returned: withdrawal requires returning the supplied unit. Different equipment, or equipment with prior use, age, or wear prior to purchase, does not constitute a valid withdrawal.
  • Installation and cybersecurity, shared responsibility: this is technical hardware; you are responsible for correct installation, credentials, patches, and backups, while we deliver a compliant product. Q-TECH is not liable for damages resulting from poor installation, incorrect configuration, or omission of patches by the customer or third parties (in B2C, without prejudice to the legal warranty and liability for intent or negligence, arts. 86 and 130 TRLGDCU).
  • Delivery of bulky goods: delivery is made to the curb. B2C: transport risk is ours until physical delivery (art. 66 ter); we recommend noting visible damages on the delivery note and notifying us of breakages within 24-48 hours with photographs to activate the insurance. B2B: inspection and notation on the delivery note are mandatory; hidden damages must be reported within 24 hours (art. 366 CCom). Unjustified rejection or incorrect shipping information will entail the actual outbound and return costs (approx. €85-550 for heavy machinery).

Made to your measure (Advanced Pre-Assembly)

  • If your order includes equipment, racks, hydraulic assemblies, or technical rooms made or configured according to your specifications (permanent joints, custom cuts or wiring, parameterization, pressure testing), these are custom goods without the right of withdrawal from the conclusion of the contract (art. 103.c TRLGDCU; CJEU Case C-529/19), which is informed before purchasing and documented in the signed Order Note. A test you request without permanent modification retains your right of withdrawal, with only the actual loss of value caused by that test being deducted. Would you prefer to receive it tested, configured, and ready to connect, without assuming these risks? Contract our Advanced Pre-Assembly or the prior technical audit.

If you are purchasing as a business or professional (B2B)

  • The transaction is governed by the Commercial Code: firm sale, without the right of withdrawal; notification of defects within 4 days (apparent) / 30 days (hidden), arts. 336 and 342. Q-TECH acts as a distributor and excludes indirect damages, loss of profit, and data loss, limited to the price of the equipment, without prejudice to the manufacturer's commercial warranty.

Product warnings v1.0 · June 2026. Information summary; the complete and binding conditions are those published at q-tech.es.

You may also be interested in...

Pool heat pump with simultaneous horizontal and vertical air discharge

The Garden PAC PRO Silence is the inverter heat pump from SCP's Garden PAC brand, with nine models from 9.1 to 28.3 kW. At Q-Tech we integrate it into your pool's pre-assembled plant room or connect it on-site to your filtration.

Summary

TypeInverter air-to-water pool heat pump, heating and cooling
Brand and modelGarden PAC PRO Silence (SCP)
UsePools with limited space for air discharge
Output9.1 to 28.3 kW with air at 27 °C
Operation−7 to 43 °C air temperature
Compressor warranty according to SCP7 years
Power supplySingle-phase from 9.1 to 28.3 kW; three-phase on 20, 24.3 and 28.3 kW
Q-Tech installationPre-assembled plant room at our workshop or on-site hourly Expert Technician

What is the Garden PAC PRO Silence?

The Garden PAC PRO Silence is an inverter pool heat pump that discharges air horizontally and vertically at the same time. It heats and cools the water with R32 refrigerant. It suits places where horizontal ventilation is limited.

What problem does it solve?

A heat pump with front-only air discharge needs free space in front; if it blows into a wall or a hedge, it performs worse. SCP designed the PRO Silence with dual discharge for spaces where horizontal ventilation is limited.

SCP states quiet operation at 40 dB(A) and a sound pressure at 1 m from 39 dB(A) on the 9.1 kW model. It recommends a thermal study before choosing the output.

Technical data

TechnologyInverter
FunctionsHeating and cooling
Air dischargeSimultaneous horizontal and vertical
ModesAuto, Boost, Smart and Eco
CompressorGREE or Panasonic rotary
Operating air temperature−7 to 43 °C
RefrigerantR32
CasingPainted metal
ControlLED display and Wi-Fi as standard
DefrostAutomatic
IncludedWinter cover
Compressor warranty according to SCP7 years

Models and data by variant

SCP gives output with air at 27 °C, water at 26 °C and 80% humidity, and with air at 15 °C, water at 26 °C and 70% humidity.

ModelOutput, air 27 °COutput, air 15 °CSCOP according to SCPPool volumeSound pressure at 1 mMaximum currentReferenceEAN
9.1 kW single-phase2.4–9.1 kW1.6–7.2 kW7.0925–50 m³39–49 dB(A)8.9 AGHD-150-00523661145032010
12.2 kW single-phase2.5–12.2 kW2.1–9.2 kW7.0230–70 m³40–50 dB(A)13.6 AGHD-150-00493661145029577
16.3 kW single-phase3.2–16.3 kW2.4–12.6 kW7.0840–80 m³41–52 dB(A)16.6 AGHD-150-00373661145029584
20 kW single-phase3.9–20 kW2.6–14.4 kW6.7350–95 m³42–53 dB(A)20.4 AGHD-150-00383661145029591
24.3 kW single-phase5.5–24.3 kW4.3–18.8 kW6.8865–120 m³43–54 dB(A)22.2 AGHD-150-00403661145029614
28.3 kW single-phase7.1–28.3 kW5.0–21.0 kW6.8790–170 m³45–55 dB(A)32 AGHD-150-00503661145030498
20 kW three-phase3.9–20 kW2.6–14.4 kW6.7350–95 m³42–53 dB(A)6.8 AGHD-150-00393661145029607
24.3 kW three-phase5.5–24.3 kW4.3–18.8 kW6.8865–120 m³43–54 dB(A)8.2 AGHD-150-00413661145029621
28.3 kW three-phase7.1–28.3 kW5.0–21 kW6.8790–170 m³45–55 dB(A)9.5 AGHD-150-00423661145029522

Compatibility and limits

  • Runs with air from −7 to 43 °C, according to SCP.
  • Pools from 25 to 170 m³ depending on the model, under SCP conditions.
  • Single-phase and three-phase versions of 20, 24.3 and 28.3 kW.
  • SCP offers an anti-vibration rubber kit separately.

When this product is not the right choice

Frequently asked questions

Which model do I need?

The one that covers your pool volume, 25 to 170 m³ according to the table. Send us the dimensions and a photo of the location on WhatsApp.

What is the dual discharge for?

It lets you install the unit where front air discharge would hit a wall or an obstacle, according to SCP.

Can it cool the water?

Yes. It works in heating mode and in cooling mode.

What is the delivery time?

Dispatched within 2 working days of order confirmation.

Q-Tech installation and support

To integrate the Garden PAC PRO Silence, Q-Tech offers three services. In the pre-assembled plant room, our technicians mount the filtration and the heat pump at the workshop, configure them and carry out the safety and operating tests.

The plant room arrives tested and ready to connect. The final connection is made by the site installer or by Q-Tech, from one working day depending on the type and size of the room. See the process on Advanced Pre-Assembly and in the workshop pre-assembly service.

The other two services are completing a Garden PAC PRO Silence installed by another company and upgrading an existing pool with it. Both start with a prior verification visit, booked as the on-site hourly Expert Technician service, followed by a quote. We also carry out the pre-commissioning check remotely or on-site, whichever service you choose.

To choose the right output, book a technical call or message us on WhatsApp. See also our pool heating range and the Expert Technician services.

Documentation

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