Contact and Technical Support
CONTACT AND TECHNICAL SUPPORT
At Q-TECH, we design, integrate, and maintain technical solutions for climate control, water treatment, networking, and automation. You can use this channel to request support, a quote, or a technical audit.
We work to provide greater energy efficiency and reliable system integration, transforming existing installations into manageable, remotely monitored ecosystems. Our consulting constitutes an obligation of means: we apply maximum professional diligence and technical industry knowledge to every project, the scope and conditions of which are detailed in the Legal Notice and the General Terms and Conditions of Sale.
CONTACT DATA
Q-TECH HOUSES DIVISION S.L.UNIP.
Email:
info@q-tech.es — general inquiries
ventas@q-tech.es — sales
adm@q-tech.es — administration
Phone and WhatsApp:
+34 952 97 24 64
+34 616 74 60 13
+34 690 95 38 39
WhatsApp support with AI assistant: on the WhatsApp lines +34 616 74 60 13, +34 690 95 38 39, and +34 952 97 24 64, you may initially be assisted by an artificial intelligence assistant, which identifies itself as such. You may request to be assisted by a person at any time. Responses via WhatsApp are for informational purposes and do not constitute a quote, order, return authorization, or contractual commitment (Legal Notice, section 1). More information in the Privacy Policy.
WORKING HOURS
Standard Hours:
- Sales and Administration: Monday to Thursday from 9:30 to 17:00 and Friday from 9:30 to 13:00.
- Installations and Technical Support: Monday to Thursday from 10:30 to 15:30 and Friday from 10:30 to 13:00.
☀️ Summer Hours (from June 15th to September 15th): we serve you only via WhatsApp and email.
- Sales and Administration: Monday to Thursday from 10:30 to 15:00 and Friday from 10:30 to 13:00.
- Installations and Technical Support: Monday to Thursday from 11:00 to 15:00 and Friday from 11:00 to 13:00.
August (from the 1st to the 31st): closed for holidays. Minimal support via email and WhatsApp, for emergencies only.
(Spanish mainland time: UTC+2 in summer / UTC+1 the rest of the year.)
Office, warehouse, and delivery/pickup point:
Av. de los Vegas 70, B, Polígono Industrial El Viso, 29006 Málaga, Spain.
Deliveries and pickups of goods are handled only by prior appointment (multiple deliveries are consolidated on the same day).
Registered and postal address (correspondence and notifications):
Calle Birdie, 29730 Rincón de la Victoria (Málaga), Spain.
WHAT WE CAN DO FOR YOU
- Optimization and control: proactive comfort management and consumption reduction through algorithms and installation parameters.
- Energy efficiency: savings strategies based on the analysis of local and building climate parameters.
- Platform integration: connection between management systems and the cloud for agile response.
- Retrofit: updating existing systems to make them compatible with advanced automation.
- Networking and data: secure network architecture, local storage, and remote supervision.
- Water and air: water treatment, humidity control, cooling, and hydraulic balancing.
To channel your request, please use the contact form on this page. For complex installations, we recommend first hiring a technical audit.
LEGAL NOTICE ON COMMUNICATIONS
In accordance with our General Terms and Conditions of Sale, the contact form and the email addresses indicated above are the only official and valid channels for legal notifications, modifications, or order cancellations. Communications made via WhatsApp, telephone, or social media lack contractual validity on their own.
DATA PROTECTION (FORM)
Controller: Q-TECH HOUSES DIVISION S.L.UNIP. Purpose: to address your inquiry or request and, if applicable, to send you commercial information if you consent. Legal basis: your consent and/or the application of pre-contractual measures. Recipients: your data is not shared with third parties, except for suppliers who provide us with services (e.g., hCaptcha, which protects this form against automated submissions) or due to legal obligation. You may exercise your rights of access, rectification, erasure, objection, restriction, and portability by writing to rgpd@q-tech.es, and consult the full information in our Privacy Policy.
Q-TECH HOUSES DIVISION S.L.UNIP. · CIF B-92715523 (Intracommunity Operator ESB92715523) · Mercantile Registry 5 of Málaga, Volume 4003, Book 2914, Folio 9, Sheet MA-82846, Entry 1st · D-U-N-S: 475701152.