{"product_id":"diagnostico-averias-robots-piscina","title":"Pool Cleaning Robot Fault Diagnosis – Report and Repair Quote","description":"\u003ch2\u003eDoes your pool robot not clean, not climb walls or not charge? Find out what is wrong before replacing it\u003c\/h2\u003e\n\u003cp\u003eA broken robot leaves the floor dirty and the pool loses water quality, and buying a new one without a diagnosis may be unnecessary. Q-Tech \u003cstrong\u003ePool Cleaning Robot Fault Diagnosis\u003c\/strong\u003e identifies the fault with the manufacturer and gives you a report and a repair quote.\u003c\/p\u003e\n\u003ch3\u003eWhat is Pool Cleaning Robot Fault Diagnosis?\u003c\/h3\u003e\n\u003cp\u003eIt is \u003cstrong\u003ethe technical inspection of your robot at our workshop\u003c\/strong\u003e, with up to 1 hour of analysis and verification through the manufacturer, ending in a fault report and a no-obligation repair quote.\u003c\/p\u003e\n\u003ch3\u003eWhat problem does it solve?\u003c\/h3\u003e\n\u003cp\u003eIt avoids replacing a unit that can be repaired or paying for a repair that is not worth it. It covers \u003cstrong\u003erobots that do not start, do not climb walls, spin in circles, do not suck, do not charge or show error codes\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003eWith the report and quote, you decide whether to repair or replace. If you accept the repair, the diagnosis fee is fully deducted.\u003c\/p\u003e\n\u003ch3\u003eService details\u003c\/h3\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003eService type\u003c\/th\u003e\n\u003ctd\u003eFault diagnosis of pool cleaning robots at our workshop, with verification through the manufacturer\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eEquipment covered\u003c\/th\u003e\n\u003ctd\u003eCorded (up to 25 m) or battery-powered electric robots, for residential and public or competition pools\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eSales unit\u003c\/th\u003e\n\u003ctd\u003e1 diagnosis per unit, with up to 1 hour of technical labour\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eDrop-off hours\u003c\/th\u003e\n\u003ctd\u003eMonday to Thursday 10:30–15:30. Friday 10:30–13:00\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eLead time\u003c\/th\u003e\n\u003ctd\u003eReport and quote according to the manufacturer's response time; Q-Tech gives you the estimated date when the unit is received\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003ePrice\u003c\/th\u003e\n\u003ctd\u003e€89 VAT included (€73.55 + 21% VAT)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eIntra-EU VAT\u003c\/th\u003e\n\u003ctd\u003eBusinesses in other EU countries with a valid VAT number in VIES: no Spanish VAT\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eIf you accept the repair\u003c\/th\u003e\n\u003ctd\u003eThe diagnosis fee is fully deducted from the repair quote\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eIf you decline the repair\u003c\/th\u003e\n\u003ctd\u003eThe fee covers the inspection, report and quote\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eShipping or collection\u003c\/th\u003e\n\u003ctd\u003eShipping paid by the customer or drop-off at our workshop. Collection on request with the \u003ca href=\"\/en-en\/products\/desplazamiento-asistencia\"\u003eMálaga city call-out (€72.60)\u003c\/a\u003e or \u003ca href=\"\/en-en\/products\/desplazamiento-tecnico-km\"\u003e€1.21 per km\u003c\/a\u003e round trip in Málaga province\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eIncluded\u003c\/th\u003e\n\u003ctd\u003eReceipt and dispatch for verification, up to 1 hour of technical analysis, fault report by email, repair quote with stated validity, recommendation on repair or replacement and information on the current RENOVE Plan\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eNot included\u003c\/th\u003e\n\u003ctd\u003eRepair materials and labour, transport of the unit unless collection is booked, technical report, design project, regulatory registration and any work not listed on this page\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eRegulatory registration\u003c\/th\u003e\n\u003ctd\u003eNot applicable to the diagnosis. If the installation needs certificates (CIE, RITE), they are processed through a licensed partner installation company, with a separate quote\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eRequirement: information\u003c\/th\u003e\n\u003ctd\u003eRobot brand and model, serial number, photo of the label and description of the fault or error code\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eRequirement: installation\u003c\/th\u003e\n\u003ctd\u003eThe customer declares that the installation where the unit operates complies with the Low Voltage Regulation (REBT) and, where applicable, RITE. Q-Tech is not liable for faults caused by a deficient installation or misuse\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eAdditional time\u003c\/th\u003e\n\u003ctd\u003eIf the unit needs more time or tests not covered by the initial hour, Q-Tech informs you of the cost in writing beforehand and only continues with your consent\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eRepair warranty\u003c\/th\u003e\n\u003ctd\u003eMinimum 3 months on the repair (Royal Legislative Decree 1\/2007). New parts: manufacturer's warranty, minimum 1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eRescheduling\u003c\/th\u003e\n\u003ctd\u003eChanges to drop-off or collection dates with 48 hours' notice\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003eBrands covered\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eAquark \/ InverX\u003c\/li\u003e\n\u003cli\u003eAstralPool\u003c\/li\u003e\n\u003cli\u003eBWT\u003c\/li\u003e\n\u003cli\u003eDolphin \/ Maytronics\u003c\/li\u003e\n\u003cli\u003eZodiac\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhen this service is not the right choice\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eThe fault is in the installation, not the unit:\u003c\/strong\u003e book \u003ca href=\"\/en-en\/products\/fluidra-asistencia-tecnica\"\u003eFluidra Technical Support\u003c\/a\u003e or \u003ca href=\"\/en-en\/products\/hayward-sugar-valley-asistencia-tecnica\"\u003eHayward and Sugar Valley Technical Support\u003c\/a\u003e on-site.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eYou want a quick consultation before sending the unit:\u003c\/strong\u003e choose the \u003ca href=\"\/en-en\/products\/tecnico-experto-llamada-tecnica\"\u003eQ-Tech Technical Call\u003c\/a\u003e.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eYou need the whole pool plant room checked:\u003c\/strong\u003e book the \u003ca href=\"\/en-en\/products\/tecnico-experto-in-situ-horas\"\u003eQ-Tech On-site Expert Technician by the hour\u003c\/a\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFrequently asked questions\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eHow much does the diagnosis cost?\u003c\/strong\u003e €89 including VAT per unit, with up to 1 hour of analysis, report and quote. If you accept the repair, that amount is deducted from the total.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eWhat warranty does the repair have?\u003c\/strong\u003e A minimum of 3 months on the repair, and new parts carry the manufacturer's warranty, minimum 1 year.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eCan Q-Tech collect the robot from my home?\u003c\/strong\u003e Yes, on request. Collection is charged at the call-out rate for your area; you can also ship it or bring it to our workshop.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eBooking\u003c\/h3\u003e\n\u003cp\u003ePurchase the diagnosis, state the brand and model of the unit and Q-Tech will confirm how to ship or drop it off. \u003cstrong\u003ePlease ask any questions before purchasing\u003c\/strong\u003e through \u003ca href=\"\/en-en\/policies\/contact-information\"\u003econtact\u003c\/a\u003e. The service is governed by the \u003ca href=\"\/en-en\/policies\/terms-of-service\"\u003eGeneral Terms and Conditions\u003c\/a\u003e. Consumers: when booking, you request that the service starts within the withdrawal period; once the diagnosis is performed, there is no right of withdrawal. Customers with a Q-Tech pool maintenance contract: discounts and preferential terms on request.\u003c\/p\u003e\n","brand":"Q-Tech®","offers":[{"title":"Default Title","offer_id":54868143833432,"sku":"QT-SRV-DIAG-ROBOT","price":89.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0015\/4592\/8792\/files\/Servicios-diagnostico-pool_robot-00-01.webp?v=1747063154","url":"https:\/\/q-tech.es\/en\/products\/diagnostico-averias-robots-piscina","provider":"Q-Tech ® ","version":"1.0","type":"link"}