{"title":"Industrial Engineering and Integration Services","description":"\u003ch2 data-path-to-node=\"12\"\u003eOperational Continuity: The convergence of Infrastructure and Security\u003c\/h2\u003e\n\u003cp data-path-to-node=\"13\"\u003eIn the high-demand industrial and corporate sector, downtime is not an inconvenience; it is a critical financial loss. At Q-Tech, we do not offer traditional \"technical support.\" We provide \u003cb data-index-in-node=\"203\" data-path-to-node=\"13\"\u003eIntegration Engineering\u003c\/b\u003e: the design, audit, and commissioning of systems where operational technology (OT) and information technology (IT) must function without failure.\u003c\/p\u003e\n\u003cp data-path-to-node=\"14\"\u003eBacked by nearly two decades of field experience, our approach is purely preventive and integrative. We come in, audit the vulnerability (physical or logical), deploy the solution, and certify the network.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"15\"\u003eAreas of Industrial Intervention\u003c\/h3\u003e\n\u003cp data-path-to-node=\"16\"\u003eOur services cover the critical pillars that keep a facility operating at 100% capacity:\u003c\/p\u003e\n\u003ch4 data-path-to-node=\"17\"\u003e1. Enterprise and Zero Trust Network Architecture\u003c\/h4\u003e\n\u003cp data-path-to-node=\"18\"\u003eModern industry depends on absolute connectivity. If the network goes down, production stops.\u003c\/p\u003e\n\u003cul data-path-to-node=\"19\"\u003e\n\n\u003cli\u003e\n\n\u003cp data-path-to-node=\"19,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"19,0,0\"\u003eAudit and Deployment:\u003c\/b\u003e Implementation of high-density infrastructures (UniFi Enterprise) for logistics warehouses, factories, and corporate environments.\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp data-path-to-node=\"19,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"19,1,0\"\u003eZero Trust Security:\u003c\/b\u003e Network segmentation, access control, and intrusion prevention. We guarantee that your operational machinery is isolated and protected against external threats.\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003ch4 data-path-to-node=\"20\"\u003e2. Complex Automation and Thermal Control\u003c\/h4\u003e\n\u003cp data-path-to-node=\"21\"\u003eEnergy efficiency on an industrial scale requires algorithms, not thermostats.\u003c\/p\u003e\n\u003cul data-path-to-node=\"22\"\u003e\n\n\u003cli\u003e\n\n\u003cp data-path-to-node=\"22,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"22,0,0\"\u003eCommissioning:\u003c\/b\u003e Validation of large-format climate control systems (VRF, chillers, industrial radiant flooring).\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp data-path-to-node=\"22,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"22,1,0\"\u003eProtocol Integration:\u003c\/b\u003e Unification of disparate systems (Modbus, BACnet, KNX) into centralized management platforms (BMS) for total control and consumption monitoring.\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003ch4 data-path-to-node=\"23\"\u003e3. Critical Facility Auditing (Troubleshooting)\u003c\/h4\u003e\n\u003cp data-path-to-node=\"24\"\u003eWhen multiple vendors have left a system unstable, we act as the \"Lead Surgeon.\"\u003c\/p\u003e\n\u003cul data-path-to-node=\"25\"\u003e\n\n\u003cli\u003e\n\n\u003cp data-path-to-node=\"25,0,0\"\u003eDiagnosis of bottlenecks in enterprise data networks.\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp data-path-to-node=\"25,1,0\"\u003eResolution of communication conflicts between industrial machinery and servers.\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp data-path-to-node=\"25,2,0\"\u003eExpert technical reports for warranty validation.\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"26\"\u003eThe Q-Tech Standard (Our Methodology)\u003c\/h3\u003e\n\u003cp data-path-to-node=\"27\"\u003eThe market is full of installers who pull cable and software companies that never step foot on the job site. Our differential value is the control of the entire ecosystem. \u003cb data-index-in-node=\"164\" data-path-to-node=\"27\"\u003eWe understand the building's thermodynamics and the server's latency.\u003c\/b\u003e By hiring our industrial services, you are not just renting labor; you are acquiring the \u003cb data-index-in-node=\"319\" data-path-to-node=\"27\"\u003eTechnical Certainty\u003c\/b\u003e that the project will be delivered under the strictest standards of cybersecurity and energy efficiency.\u003c\/p\u003e\n\u003chr data-path-to-node=\"28\"\u003e\n\u003ch3 data-path-to-node=\"29\"\u003eQuick Answers (Technical FAQ)\u003c\/h3\u003e\n\u003cp data-path-to-node=\"30\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"30\"\u003eDo you implement Zero Trust architectures in existing industrial networks?\u003c\/b\u003e Yes. We audit the current network and deploy UniFi Enterprise hardware and security policies to segment traffic, isolating critical machinery from public or office access without halting production.\u003c\/p\u003e\n\u003cp data-path-to-node=\"31\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"31\"\u003eDo you take on projects started by third parties that have faults?\u003c\/b\u003e That is one of our specialties. We perform a forensic audit of the installation (networks or climate), identify the logical or physical design flaw, and execute the necessary correction protocol (Retrofit).\u003c\/p\u003e","products":[{"product_id":"asesoramiento-experto-a-arquitecturas","title":"Expert Advice for Architects, Developers and Investors – by the Hour","description":"\u003ch2\u003eClear technical decisions before you design, budget and build\u003c\/h2\u003e\n\u003cp\u003eBuilding services change every year and the information supplied by manufacturers is usually tied to one brand. Q-Tech \u003cstrong\u003eExpert Advice for Architects\u003c\/strong\u003e gives architecture practices, engineering firms, site managers, developers and investors independent technical judgement, by the hour.\u003c\/p\u003e\n\u003ch3\u003eWhat is Q-Tech Expert Advice for Architects?\u003c\/h3\u003e\n\u003cp\u003eIt is \u003cstrong\u003etechnical consulting by the hour on building services\u003c\/strong\u003e such as heating and cooling, heat pumps, water, pools, energy, networks and control, to check the feasibility of an idea, review projects and quotes, choose systems and improve installation processes.\u003c\/p\u003e\n\u003cp\u003eIf your question is only about photovoltaics, choose \u003ca href=\"\/en-en\/products\/fotovoltaica-asesoramiento-experto-asesoramiento-tecnico-por-hora\"\u003ePhotovoltaic Expert Advice\u003c\/a\u003e.\u003c\/p\u003e\n\u003ch3\u003eWhat problem does it solve?\u003c\/h3\u003e\n\u003cp\u003eA lack of clear technical information leads to \u003cstrong\u003egiving up on innovative solutions, chasing answers quote after quote, receiving biased information and suffering delays and cost overruns during construction\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003eThe technician studies the documents, answers questions with field experience, compares alternatives without depending on a brand and puts the conclusions in writing so the design team and site management can decide with data.\u003c\/p\u003e\n\u003ch3\u003eService details\u003c\/h3\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003eType of service\u003c\/th\u003e\n\u003ctd\u003eIndependent technical consulting on building services for architecture, engineering, property development and investment\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eUnit of sale\u003c\/th\u003e\n\u003ctd\u003e1 hour of advice from 1 expert technician\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eFormat\u003c\/th\u003e\n\u003ctd\u003eIn person or remote, as agreed when booking\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eWorking hours\u003c\/th\u003e\n\u003ctd\u003eMonday to Thursday 10:30 to 15:30. Friday 10:30 to 13:00\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eLead time\u003c\/th\u003e\n\u003ctd\u003eAs scheduled, with a confirmed date\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003ePrice\u003c\/th\u003e\n\u003ctd\u003e€361.80 per hour VAT included (€299.01 + 21% VAT)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eIntra-EU VAT\u003c\/th\u003e\n\u003ctd\u003eBusinesses in other EU countries with a valid VAT number in VIES: no Spanish VAT\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eCall-out\u003c\/th\u003e\n\u003ctd\u003eIf the session is in person: \u003ca href=\"\/en-en\/products\/desplazamiento-asistencia\"\u003eMálaga city, €72.60\u003c\/a\u003e; \u003ca href=\"\/en-en\/products\/desplazamiento-tecnico-km\"\u003eprovince, €1.21 per km\u003c\/a\u003e round trip. Rest of Spain and EU: on quotation. Tolls not included\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eIncluded\u003c\/th\u003e\n\u003ctd\u003eFeasibility check of ideas; review of planning, projects and quotes; choice of systems, answers to questions and buying guide; proposals to improve installation processes for engineering firms, site managers and installers; verification of existing systems; written conclusions\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eNot included\u003c\/th\u003e\n\u003ctd\u003eDrafting or signing projects, technical report, site management, certified calculations, regulatory registration, materials, carrying out installations and any work not listed on this page. The advice is an obligation of means\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eRequirement: booking\u003c\/th\u003e\n\u003ctd\u003eBooking confirmed with advance payment of the planned hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eRequirement: information\u003c\/th\u003e\n\u003ctd\u003eDrawings, report or preliminary design, quotes received and a list of questions, sent before the session\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eRescheduling\u003c\/th\u003e\n\u003ctd\u003eWith 48 hours' notice\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eAvailability\u003c\/th\u003e\n\u003ctd\u003eSpain and EU, always on request\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003eAreas covered\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eHeating, cooling and heat pumps:\u003c\/strong\u003e systems, integration and plant rooms\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eWater, pools and water treatment\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eEnergy:\u003c\/strong\u003e photovoltaics, batteries and energy management\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eBuilding networks, control and automation\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eInstallation processes\u003c\/strong\u003e for engineering firms, site managers and installers\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhen this service is not the right choice\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eYou need a technician to carry out the integration and commissioning on site:\u003c\/strong\u003e book the \u003ca href=\"\/en-en\/products\/tecnico-experto-instalacion\"\u003eQ-Tech on-site Expert Technician\u003c\/a\u003e or the \u003ca href=\"\/en-en\/products\/tecnico-experto-in-situ-horas\"\u003ehourly service\u003c\/a\u003e.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eYou want to check the equipment before installing it:\u003c\/strong\u003e choose the \u003ca href=\"\/en-en\/products\/tecnico-experto-diagnostico-pre-lanzamiento\"\u003ePre-launch evaluation and diagnosis\u003c\/a\u003e at our workshop.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eYou have a short, specific question:\u003c\/strong\u003e choose the \u003ca href=\"\/en-en\/products\/expert-technician-remote-technical-call\"\u003eQ-Tech technical call\u003c\/a\u003e.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eYou need a signed project or regulatory registration:\u003c\/strong\u003e that work belongs to a competent professional or a licensed installation company. Q-Tech can coordinate it with a partner under a separate quote.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFrequently asked questions\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eHow much does the advice cost per hour?\u003c\/strong\u003e €361.80 per hour including VAT (€299.01 plus VAT). If the session is in person, the call-out is charged separately.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eIs the advice tied to a brand?\u003c\/strong\u003e No. Q-Tech works with several brands and compares alternatives on technical grounds; the recommendation does not oblige you to buy from Q-Tech.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eDo you draft or sign the project?\u003c\/strong\u003e No. The advice helps the design team decide; drafting and signing are the responsibility of the project's competent professional.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eBooking\u003c\/h3\u003e\n\u003cp\u003eEnter the hours as the quantity and send the documents before the session. Q-Tech confirms the date and scope before every session. \u003cstrong\u003ePlease check availability before purchasing\u003c\/strong\u003e through \u003ca href=\"\/en-en\/policies\/contact-information\"\u003econtact\u003c\/a\u003e. The service is booked with advance payment and is governed by the \u003ca href=\"\/en-en\/policies\/terms-of-service\"\u003eGeneral Terms and Conditions\u003c\/a\u003e and the \u003ca href=\"\/en-en\/pages\/politica-cae-y-licencias\"\u003eLicensing, CAE and On-site Services Policy\u003c\/a\u003e. Consumers: when booking, you request that the service starts within the withdrawal period; once performed, there is no right of withdrawal. Customers with a Q-Tech maintenance contract: discounts and preferential terms on request.\u003c\/p\u003e\n","brand":"Q-Tech®","offers":[{"title":"Default Title","offer_id":47388698902872,"sku":"QT-SRV-ARQ-HORA","price":361.8,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0015\/4592\/8792\/files\/q-tech-asesoramiento-experto-a-arquitecturas-asesoramiento-tecnico-por-hora-default-title-52965706826072.jpg?v=1703354208"},{"product_id":"domat-systems-asistencia-tecnica","title":"Domat Technical Support – Expert Technician in BACnet and Modbus Control","description":"\u003ch2\u003eAn expert Domat control technician so your installation speaks a single language\u003c\/h2\u003e\n\u003cp\u003eWhen the equipment in a plant room does not communicate, the control system loses data, alarms and savings. Q-Tech \u003cstrong\u003eDomat Technical Support\u003c\/strong\u003e brings together on-site visits, urgent call-outs, out-of-hours work and telephone consultations for Domat control and building management systems.\u003c\/p\u003e\n\u003ch3\u003eWhat is Q-Tech Domat Technical Support?\u003c\/h3\u003e\n\u003cp\u003eIt is \u003cstrong\u003ethe work of an expert technician in Domat control systems\u003c\/strong\u003e, booked by the hour at the customer's site, with a 2-hour minimum, or as a telephone consultation, in five service types: on-site, urgent, out of hours, telephone Basic and telephone PLUS.\u003c\/p\u003e\n\u003cp\u003eIt covers Domat Visual, Domat IDE and SCADA, and the Modbus and BACnet integration of HVAC, heat pumps, input and output modules and automation. For complete plant rooms, see the \u003ca href=\"\/en-en\/products\/tecnico-experto-instalacion\"\u003eQ-Tech on-site Expert Technician\u003c\/a\u003e.\u003c\/p\u003e\n\u003ch3\u003eWhat problem does it solve?\u003c\/h3\u003e\n\u003cp\u003ePoorly integrated control leads to \u003cstrong\u003eequipment that does not receive set points, alarms that never arrive, high energy use and unreliable management data\u003c\/strong\u003e. In buildings and industrial units, an unsupervised plant room means late fault detection and downtime.\u003c\/p\u003e\n\u003cp\u003eThe technician reviews the principle diagrams, wiring and communication of each device, corrects the parameter configuration within the scope of the service and documents anything that needs materials, additional programming or a warranty claim.\u003c\/p\u003e\n\u003ch3\u003eService details\u003c\/h3\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003eType of service\u003c\/th\u003e\n\u003ctd\u003eTechnical support for Domat control systems, on-site or by telephone\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eUnit of sale\u003c\/th\u003e\n\u003ctd\u003eOn-site, urgent and out of hours: 1 hour of 1 expert technician, minimum 2 hours per visit. Telephone: 1 scheduled consultation\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eWorking hours\u003c\/th\u003e\n\u003ctd\u003eMonday to Thursday 10:30 to 15:30. Friday 10:30 to 13:00. Out of hours: all other times, Saturdays, Sundays and public holidays\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eStart time\u003c\/th\u003e\n\u003ctd\u003eOn-site and telephone: as scheduled · Urgent: 24 to 72 hours (24 hours with a maintenance contract) · Out of hours: subject to availability, with a confirmed date\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eOn-site hourly rate\u003c\/th\u003e\n\u003ctd\u003e€225 VAT included (€185.95 + 21% VAT)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eUrgent hourly rate\u003c\/th\u003e\n\u003ctd\u003e€480 VAT included (€396.69 + 21% VAT)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eOut-of-hours hourly rate\u003c\/th\u003e\n\u003ctd\u003e€595 VAT included (€491.74 + 21% VAT)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eTelephone Basic\u003c\/th\u003e\n\u003ctd\u003eUp to 30 minutes by phone or WhatsApp: €95 VAT included (€78.51 + 21% VAT)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eTelephone PLUS\u003c\/th\u003e\n\u003ctd\u003eUp to 60 minutes by video call or remote access, with a written summary: €175 VAT included (€144.63 + 21% VAT)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eIntra-EU VAT\u003c\/th\u003e\n\u003ctd\u003eBusinesses in other EU countries with a valid VAT number in VIES: no Spanish VAT\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eCall-out Málaga city\u003c\/th\u003e\n\u003ctd\u003e\u003ca href=\"\/en-en\/products\/desplazamiento-asistencia\"\u003e€72.60\u003c\/a\u003e. \u003ca href=\"\/en-en\/products\/desplazamiento-asistencia-urgente\"\u003eUrgent: €90.75\u003c\/a\u003e. \u003ca href=\"\/en-en\/products\/desplazamiento-asistencia-urgente-off-hours\"\u003eOut of hours, Saturdays, Sundays and public holidays: €181.50\u003c\/a\u003e. Tolls not included\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eCall-out Málaga province\u003c\/th\u003e\n\u003ctd\u003e\u003ca href=\"\/en-en\/products\/desplazamiento-tecnico-km\"\u003e€1.21 per km\u003c\/a\u003e round trip (\u003ca href=\"\/en-en\/products\/desplazamiento-tecnico-km-urgente\"\u003e€3.50 per km\u003c\/a\u003e if urgent). Out of hours, rest of Spain and EU: on quotation\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eIncluded\u003c\/th\u003e\n\u003ctd\u003eOn-site: diagnosis, check of principle diagrams and operating logic, electrical and hydraulic wiring, Modbus and BACnet communication, parameter configuration and integration with connected equipment, with documentation of the results. Telephone: prior review of the information and consultation; with PLUS, a written summary by email\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eNot included\u003c\/th\u003e\n\u003ctd\u003eMaterials, repairs, spare parts, handling of fluorinated gases (F-Gas), technical report, design project, regulatory registration and any work not listed on this page. The telephone consultation is an obligation of means\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eRegulatory registration\u003c\/th\u003e\n\u003ctd\u003eElectrical (CIE), RITE and F-Gas certificates are processed, if contracted, through a licensed partner installation company, with a separate quote\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eRequirement: booking\u003c\/th\u003e\n\u003ctd\u003eBooking confirmed with advance payment; on-site, for the 2-hour minimum\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eRequirement: information\u003c\/th\u003e\n\u003ctd\u003eModel of the Domat controller, principle diagram, point list or Modbus or BACnet map and screenshots of the error, if available\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eRequirement: access\u003c\/th\u003e\n\u003ctd\u003eOn-site: free and safe access to the equipment, with electricity available, and an installation that complies with current regulations. PLUS with remote access: temporary credentials that the customer revokes afterwards\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eRequirement: presence\u003c\/th\u003e\n\u003ctd\u003eOn-site: a person with decision-making authority during the visit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eB2B companies\u003c\/th\u003e\n\u003ctd\u003eThe customer owns the workplace and reports its risks before the visit (coordination of business activities, Royal Decree 171\/2004)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eUndisclosed defects\u003c\/th\u003e\n\u003ctd\u003eIf an undisclosed defect appears, the technician stops the affected work, documents it and only continues with the customer's written confirmation\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eRescheduling\u003c\/th\u003e\n\u003ctd\u003eWith 48 hours' notice\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eAvailability\u003c\/th\u003e\n\u003ctd\u003eMálaga province by the hour. Rest of Spain and EU: by the full working day, always on request\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003eDomat systems covered\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eDomat Visual\u003c\/strong\u003e and SCADA supervision\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eDomat IDE\u003c\/strong\u003e and operating logic\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eModbus and BACnet communication\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eConnected equipment:\u003c\/strong\u003e HVAC, heat pumps, input and output modules, PLCs and automation\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003ePrinciple, electrical and hydraulic diagrams\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhen this service is not the right choice\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eThe system shares the installation with other brands:\u003c\/strong\u003e book the \u003ca href=\"\/en-en\/products\/tecnico-experto-in-situ-horas\"\u003eQ-Tech on-site Expert Technician per hour\u003c\/a\u003e or the \u003ca href=\"\/en-en\/products\/tecnico-experto-instalacion\"\u003eon-site full working day\u003c\/a\u003e, which integrate several brands.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eYou want to check the equipment before installing it:\u003c\/strong\u003e choose the \u003ca href=\"\/en-en\/products\/tecnico-experto-diagnostico-pre-lanzamiento\"\u003ePre-launch evaluation and diagnosis\u003c\/a\u003e at our workshop.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eThe question covers equipment from several brands:\u003c\/strong\u003e choose the \u003ca href=\"\/en-en\/products\/expert-technician-remote-technical-call\"\u003eQ-Tech technical call\u003c\/a\u003e.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eThe control belongs to the heat pump brand itself:\u003c\/strong\u003e choose that brand's support, for example \u003ca href=\"\/en-en\/products\/viessmann-asistencia-tecnica\"\u003eViessmann Technical Support\u003c\/a\u003e or \u003ca href=\"\/en-en\/products\/uponor-asistencia-tecnica\"\u003eUponor Technical Support\u003c\/a\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFrequently asked questions\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eHow much does a Domat technician cost per hour?\u003c\/strong\u003e On-site it costs €225 per hour including VAT; urgent within 24 to 72 hours, €480; out of hours, Saturdays, Sundays and public holidays, €595. Minimum 2 hours per on-site visit. The call-out is charged separately depending on the area.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eWhat is the difference between telephone Basic and PLUS?\u003c\/strong\u003e Basic is a consultation of up to 30 minutes by phone or WhatsApp, for €95. PLUS lasts up to 60 minutes, by video call or remote access, and includes a written summary, for €175.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eDoes it include programming a new installation?\u003c\/strong\u003e No. The support covers the review, parameter configuration and integration of an existing installation. Full programming or a new control project is quoted separately.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eBooking\u003c\/h3\u003e\n\u003cp\u003eChoose the service type, enter the hours as the quantity (minimum 2 on-site) and add the corresponding call-out. Q-Tech confirms the date and scope before every intervention. \u003cstrong\u003ePlease check availability before purchasing\u003c\/strong\u003e through \u003ca href=\"\/en-en\/policies\/contact-information\"\u003econtact\u003c\/a\u003e. The service is booked with advance payment and is governed by the \u003ca href=\"\/en-en\/policies\/terms-of-service\"\u003eGeneral Terms and Conditions\u003c\/a\u003e and the \u003ca href=\"\/en-en\/pages\/politica-cae-y-licencias\"\u003eLicensing, CAE and On-site Services Policy\u003c\/a\u003e. Consumers: when booking, you request that the service starts within the withdrawal period; once performed, and for urgent services, there is no right of withdrawal. Customers with a Q-Tech maintenance contract: discounts and preferential terms on request.\u003c\/p\u003e\n","brand":"Q-Tech®","offers":[{"title":"On-site (hourly)","offer_id":50111556092248,"sku":"QT-SRV-DOM-OBRA","price":225.0,"currency_code":"EUR","in_stock":true},{"title":"Urgent on-site 24-72 h (hourly)","offer_id":58697535062360,"sku":"QT-SRV-DOM-URG","price":480.0,"currency_code":"EUR","in_stock":true},{"title":"Outside of business hours, Saturdays, Sundays, and holidays (per hour)","offer_id":58697535095128,"sku":"QT-SRV-DOM-FH","price":595.0,"currency_code":"EUR","in_stock":true},{"title":"Telefónica Basic (30 min)","offer_id":58697535127896,"sku":"QT-SRV-DOM-TEL-B","price":95.0,"currency_code":"EUR","in_stock":true},{"title":"Telefónica PLUS (60 min + written summary)","offer_id":58697535160664,"sku":"QT-SRV-DOM-TEL-P","price":175.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0015\/4592\/8792\/files\/Servicios-Tecnico-DOMET-PRO-00.webp?v=1728844764"},{"product_id":"hycleen-gf-asistencia-tecnica-agua","title":"Hycleen GF Technical Support – Hot Water Balancing and Control On-site, Urgent or by Phone","description":"\u003ch2\u003eA Hycleen GF expert so hot water arrives at temperature and without Legionella risk\u003c\/h2\u003e\n\u003cp\u003eIn buildings with hot water recirculation, incorrect balancing leaves cold sections, wastes energy and increases Legionella risk. Q-Tech \u003cstrong\u003eHycleen GF Technical Support\u003c\/strong\u003e covers the on-site visit, urgent call-outs, out-of-hours work and phone consultations on a single page.\u003c\/p\u003e\n\u003ch3\u003eWhat is Q-Tech Hycleen GF Technical Support?\u003c\/h3\u003e\n\u003cp\u003eIt is \u003cstrong\u003ethe work of a technician specialised in Hycleen GF systems\u003c\/strong\u003e, booked by the hour at the customer's site, with a 2-hour minimum, or as a phone consultation, in five formats: on-site, urgent, out of hours, Phone Basic and Phone PLUS.\u003c\/p\u003e\n\u003cp\u003eIt covers the GF Hycleen Automation system: Hycleen Connect, Automation Master, thermal balancing and flush valves, flow and temperature sensors, BACnet IP and IoT with Akenza (MQTT). The technician checks, configures and parameterises balancing and flushing.\u003c\/p\u003e\n\u003ch3\u003eWhat problem does it solve?\u003c\/h3\u003e\n\u003cp\u003eBadly configured hot water balancing causes \u003cstrong\u003esections that never reach temperature, high energy consumption, stagnant water and Legionella risk\u003c\/strong\u003e, with health-control obligations in public buildings and hotels.\u003c\/p\u003e\n\u003cp\u003eThe technician finds the source of the problem, corrects what is within scope and documents what needs repair or a warranty claim. If the question can be solved without a visit, the phone consultation avoids the call-out.\u003c\/p\u003e\n\u003ch3\u003eService details\u003c\/h3\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003eService type\u003c\/th\u003e\n\u003ctd\u003eTechnical support for the GF Hycleen Automation system, on-site or by phone\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eSales unit\u003c\/th\u003e\n\u003ctd\u003eOn-site, urgent and out of hours: 1 hour of 1 expert technician, minimum 2 hours per intervention. Phone: 1 consultation by appointment\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eWorking hours\u003c\/th\u003e\n\u003ctd\u003eMonday to Thursday 10:30–15:30. Friday 10:30–13:00. Out of hours: all other times, Saturdays, Sundays and public holidays\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eLead time\u003c\/th\u003e\n\u003ctd\u003eOn-site and phone: according to scheduling · Urgent: 24 to 72 hours (24 hours with a maintenance contract) · Out of hours: subject to availability, with a confirmed date\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eOn-site hourly price\u003c\/th\u003e\n\u003ctd\u003e€225 VAT included (€185.95 + 21% VAT)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eUrgent hourly price\u003c\/th\u003e\n\u003ctd\u003e€480 VAT included (€396.69 + 21% VAT)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eOut-of-hours hourly price\u003c\/th\u003e\n\u003ctd\u003e€595 VAT included (€491.74 + 21% VAT)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003ePhone Basic\u003c\/th\u003e\n\u003ctd\u003eUp to 30 minutes by phone or WhatsApp: €95 VAT included (€78.51 + 21% VAT)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003ePhone PLUS\u003c\/th\u003e\n\u003ctd\u003eUp to 60 minutes by video call or remote access, with a written summary: €175 VAT included (€144.63 + 21% VAT)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eIntra-EU VAT\u003c\/th\u003e\n\u003ctd\u003eBusinesses in other EU countries with a valid VAT number in VIES: no Spanish VAT\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eCall-out Málaga city\u003c\/th\u003e\n\u003ctd\u003e\u003ca href=\"\/en-en\/products\/desplazamiento-asistencia\"\u003e€72.60\u003c\/a\u003e. \u003ca href=\"\/en-en\/products\/desplazamiento-asistencia-urgente\"\u003eUrgent: €90.75\u003c\/a\u003e. \u003ca href=\"\/en-en\/products\/desplazamiento-asistencia-urgente-off-hours\"\u003eOut of hours, Saturdays, Sundays and public holidays: €181.50\u003c\/a\u003e. Tolls not included\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eCall-out Málaga province\u003c\/th\u003e\n\u003ctd\u003e\u003ca href=\"\/en-en\/products\/desplazamiento-tecnico-km\"\u003e€1.21 per km\u003c\/a\u003e round trip (\u003ca href=\"\/en-en\/products\/desplazamiento-tecnico-km-urgente\"\u003e€3.50 per km\u003c\/a\u003e if urgent). Out of hours, rest of Spain and EU: on quotation\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eIncluded\u003c\/th\u003e\n\u003ctd\u003eOn-site: check of diagrams and connections, configuration of temperature-controlled hydraulic balancing, individual valve configuration, automatic flushing by temperature, time or consumption, protocol frequency and BACnet IP and Akenza communication, with documented results. Phone: prior review of the information and the consultation; in PLUS, a written summary by email\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eNot included\u003c\/th\u003e\n\u003ctd\u003eMaterials, repairs, spare parts, civil works, handling of fluorinated gases (F-Gas), technical report, design project, regulatory registration and any work not listed on this page. The phone consultation is an obligation of means\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eRegulatory registration\u003c\/th\u003e\n\u003ctd\u003eElectrical (CIE), RITE and F-Gas certificates are processed, if contracted, through a licensed partner installation company, with a separate quote\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eRequirement: booking\u003c\/th\u003e\n\u003ctd\u003eConfirmed booking with advance payment; on-site, of the 2-hour minimum\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eRequirement: information\u003c\/th\u003e\n\u003ctd\u003eHot water network diagram, number of valves and sensors, photos of the installation and access to the building management system, if any\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eRequirement: access\u003c\/th\u003e\n\u003ctd\u003eOn-site: free and safe access to the equipment, with water and electricity available. PLUS with remote access: temporary credentials that the customer revokes at the end\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eUndisclosed defects\u003c\/th\u003e\n\u003ctd\u003eIf an undisclosed defect appears, the technician stops the affected work, documents it and only continues with the customer's written confirmation\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003eRescheduling\u003c\/th\u003e\n\u003ctd\u003eWith 48 hours' notice. Adverse weather: free of charge\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003eHycleen GF systems covered\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eHycleen Connect\u003c\/strong\u003e and \u003cstrong\u003eAutomation Master\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003eThermal balancing and flush \u003cstrong\u003evalves\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003eFlow, temperature and overflow \u003cstrong\u003esensors\u003c\/strong\u003e, and UniController\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eCommunication:\u003c\/strong\u003e BACnet IP and IoT with Akenza.io (MQTT)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhen this service is not the right choice\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eThe system shares a plant room with other brands, pool, water or networks:\u003c\/strong\u003e book the \u003ca href=\"\/en-en\/products\/tecnico-experto-instalacion\"\u003eQ-Tech On-site Expert Technician\u003c\/a\u003e by the day or the \u003ca href=\"\/en-en\/products\/tecnico-experto-in-situ-horas\"\u003ehourly service\u003c\/a\u003e, which integrate several brands.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eYou want the equipment checked before installation:\u003c\/strong\u003e choose \u003ca href=\"\/en-en\/products\/tecnico-experto-diagnostico-pre-lanzamiento\"\u003ePre-launch Evaluation and Diagnosis\u003c\/a\u003e at our workshop.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eThe question involves equipment from several brands:\u003c\/strong\u003e choose the \u003ca href=\"\/en-en\/products\/tecnico-experto-llamada-tecnica\"\u003eQ-Tech Technical Call\u003c\/a\u003e.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eYou need a new thermal or electrical installation with its certificate:\u003c\/strong\u003e that work corresponds to a licensed installation company. Q-Tech can coordinate it with a partner under a separate quote.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFrequently asked questions\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eHow much does a Hycleen GF technician cost per hour?\u003c\/strong\u003e On-site costs €225 per hour including VAT; urgent within 24 to 72 hours, €480; out of hours, Saturdays, Sundays and public holidays, €595. Minimum 2 hours per on-site intervention. The call-out is charged separately depending on the area.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eWhat is the difference between Phone Basic and Phone PLUS?\u003c\/strong\u003e Basic is a consultation of up to 30 minutes by phone or WhatsApp, for €95. PLUS lasts up to 60 minutes, by video call or remote access, and includes a written summary, for €175.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eDoes the service include programming the building management system?\u003c\/strong\u003e No. Q-Tech configures Hycleen and its BACnet IP or Akenza communication. Programming the building management system is quoted separately.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eBooking\u003c\/h3\u003e\n\u003cp\u003eChoose the format, enter the hours as the quantity (minimum 2 on-site) and add the matching call-out. Q-Tech confirms the date and scope before every intervention. \u003cstrong\u003ePlease check availability before purchasing\u003c\/strong\u003e through \u003ca href=\"\/en-en\/policies\/contact-information\"\u003econtact\u003c\/a\u003e. The service is booked with advance payment and is governed by the \u003ca href=\"\/en-en\/policies\/terms-of-service\"\u003eGeneral Terms and Conditions\u003c\/a\u003e and the \u003ca href=\"\/en-en\/pages\/politica-cae-y-licencias\"\u003eLicensing, CAE and On-site Services Policy\u003c\/a\u003e. Consumers: when booking, you request that the service starts within the withdrawal period; once performed, and for urgent services, there is no right of withdrawal. Customers with a Q-Tech maintenance contract: discounts and preferential terms on request.\u003c\/p\u003e\n","brand":"Q-Tech®","offers":[{"title":"On-site (per hour)","offer_id":53600338084184,"sku":"QT-SRV-HYC-OBRA","price":225.0,"currency_code":"EUR","in_stock":true},{"title":"Urgent on-site 24-72 h (per hour)","offer_id":58677008367960,"sku":"QT-SRV-HYC-URG","price":480.0,"currency_code":"EUR","in_stock":true},{"title":"Out of hours, Saturdays, Sundays and public holidays (per hour)","offer_id":58677008400728,"sku":"QT-SRV-HYC-FH","price":595.0,"currency_code":"EUR","in_stock":true},{"title":"Phone Basic (30 min)","offer_id":58677008433496,"sku":"QT-SRV-HYC-TEL-B","price":95.0,"currency_code":"EUR","in_stock":true},{"title":"Phone PLUS (60 min + written summary)","offer_id":58677008466264,"sku":"QT-SRV-HYC-TEL-P","price":175.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0015\/4592\/8792\/files\/Servicios-Tecnico-GF-Hycleen-01_c138730d-d3e5-49ee-8b2a-7e55d061dd93.webp?v=1731787837"}],"url":"https:\/\/q-tech.es\/en\/collections\/servicios-ingenieria-integracion-industrial.oembed","provider":"Q-Tech ® ","version":"1.0","type":"link"}